Terms & Conditions | VIDA RUCCI Style Studio

These terms apply to our at-home hairstyling, jewellery styling, private hairstyling lessons, Miyuki Jewellery Workshop and products purchased directly through VIDA RUCCI Style Studio. Separate terms apply to orders placed through the VIDA RUCCI webshop.

Booking and fixed prices

We arrange hairstyling appointments by phone. If you send a workshop enquiry, we’ll call you to discuss what you’d like to learn and find a suitable date. An enquiry is without obligation. Your booking is final once we’ve agreed on the appointment details together. We confirm them by email.

Our prices are fixed and include VAT. We confirm the total before you book. Any jewellery you choose to purchase during a styling appointment is priced separately.

Private Hairstyling Workshop | Basic & Advanced

Each private lesson lasts 2.5 hours and costs €150 including VAT. You book each lesson separately and pay by debit card at the end of the lesson.

You arrange a model for each lesson. We’ll discuss beforehand whether the model’s hair and the haircut they want suit the techniques you’ll be practising. Please provide a well-lit space, a suitable chair and enough room to work around your model.

The hairstyling starter kit costs €175 including VAT and is sold separately. It includes hairdressing scissors, thinning scissors, a comb, sectioning clips, a cutting cape and a spray bottle. We bring any additional equipment you need for the lesson.

Private Miyuki Jewellery Workshop

We bring this private workshop to your home for 1–3 participants. You can choose to make a ring, a pair of earrings or a bracelet. The fixed price for your chosen project includes VAT, the pattern and the materials you’ll need.

Before you book, we confirm your chosen project, the number of participants, the duration, the total price and how to pay.

Changing or cancelling an appointment

Please call or email us as soon as possible if you need to reschedule or cancel. Where the law allows a cancellation charge, we’ll explain any reasonable costs we cannot avoid. If we cancel, you can choose a new date or a refund for the part we cannot provide.

Cooling-off period and returns

Where the statutory right of withdrawal applies, you have 14 days to change your mind. For a service, this period starts the day after you book. For a product, it normally starts the day after you receive it. To withdraw, email info@vidarucci.nl or use the form below. You don’t need to give a reason.

If you expressly ask us to start a service during the cooling-off period and then withdraw, you may owe a proportionate amount for work already done if the legal conditions are met. If we complete the service during that period, your right to withdraw ends early only if you expressly agreed in advance to the early start and acknowledged that completing the service would end that right.

If you withdraw from a product purchase, return it within 14 days of notifying us, unless we collect it. You pay direct return costs only if we told you before purchase and the law allows it. We refund the amount due within 14 days of your notice, using your original payment method unless you agree otherwise. For products, we may wait until we receive the return or proof that you sent it, whichever comes first, unless we offered to collect it.

Questions or complaints

If something isn’t right with a service or product, please contact us. We’ll look into it and discuss a suitable solution. Your statutory consumer rights continue to apply.

VIDA RUCCI Style Studio
Soestdijkerstraatweg 14, 1213 XA Hilversum, the Netherlands
info@vidarucci.nl
· +31 6 1114 7884
Chamber of Commerce 84481366 · VAT NL003970212B55